Privacy Policy
IQH Internet – Privacy Policy
Last updated: August 2nd 2025
iQh Internet (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.
1. About Us
iQh Internet is a UK-based website design, development, and hosting company providing online solutions to businesses and individuals.
For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, IQH Internet acts as the data controller for personal data we collect directly from you.
Our contact details are:
iQh Internet
Email: [Insert Contact Email]
Address: [Insert Registered Business Address]
Phone: [Insert Contact Number]
2. Information We Collect
We may collect and process the following types of personal data:
Identity Data: name, business name, title, and contact person.
Contact Data: email address, phone number, and postal address.
Technical Data: IP address, browser type, device type, and usage statistics when you visit our website.
Financial Data: payment details (processed securely through third-party payment providers).
Project Data: materials, content, and information supplied by you for website development or hosting.
We do not intentionally collect sensitive personal data (e.g., health, race, political opinions, etc.) unless it is strictly necessary and explicitly provided by you.
3. How We Use Your Information
We use personal data to:
Provide and manage our website design, hosting, and email services;
Communicate with you about projects, invoices, and support requests;
Maintain internal records and contracts;
Improve our services and website performance;
Comply with legal or regulatory obligations.
We only process personal data where we have a lawful basis under UK GDPR, which may include contractual necessity, legitimate interests, legal obligation, or consent.
4. Data Sharing and Disclosure
We do not sell or rent personal data to third parties.
We may share limited data only when necessary with:
Hosting and infrastructure providers (for website or email hosting);
Domain registrars or SSL certificate providers;
Professional advisors such as accountants or legal consultants;
Payment processors (for handling invoices and online payments).
All third parties are required to maintain strict confidentiality and data protection standards consistent with UK GDPR.
5. Data Retention
We retain personal data only for as long as necessary to fulfil the purpose it was collected for, including any legal, accounting, or reporting requirements.
Once data is no longer needed, it is securely deleted or anonymised.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure.
These include secure servers, password protection, encryption, and regular system updates.
7. Your Data Protection Rights
Under the UK GDPR, you have the right to:
Access your personal data;
Request correction of inaccurate or incomplete data;
Request deletion of your personal data (“right to be forgotten”);
Object to processing based on legitimate interests;
Request restriction or transfer (portability) of your data;
Withdraw consent where processing is based on consent.
To exercise your rights, contact us at [Insert Contact Email].
We will respond within one month, as required by law.
8. Cookies and Tracking
Our website uses cookies and similar technologies to enhance functionality and analyse usage.
Please see our Cookie Policy below for detailed information on how cookies are used and how you can manage your preferences.
9. International Transfers
Where necessary, data may be transferred outside the UK (for example, to cloud or hosting providers).
We ensure that all transfers comply with UK GDPR through standard contractual clauses or equivalent safeguards.
10. Complaints
If you have any concerns about our handling of your personal data, please contact us first so we can resolve the issue.
If you remain dissatisfied, you have the right to complain to the Information Commissioner’s Office (ICO) at:
www.ico.org.uk
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated revision date.
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Cookie Policy
IQH Internet – Cookie Policy
Last updated: 2nd August 2025
This Cookie Policy explains what cookies are, how we use them, and how you can control your cookie preferences on our website.
1. What Are Cookies?
Cookies are small text files that are stored on your device when you visit a website.
They help websites function properly, improve user experience, and provide analytical data to website owners.
2. How We Use Cookies
We use cookies to:
Ensure our website functions correctly and securely;
Remember user preferences (such as contact form entries or login sessions);
Analyse website traffic and performance through analytics tools (e.g., Google Analytics);
Improve overall user experience.
3. Types of Cookies Used
Type of Cookie Purpose Examples
Necessary Cookies Enable core website functionality and security. Session cookies, CSRF tokens
Functional Cookies Remember user settings and preferences. Language or region settings
Analytical/Performance Cookies Collect anonymous data on website usage to improve performance. Google Analytics cookies
Third-Party Cookies Set by external services embedded on our site (e.g., video players or maps). YouTube, Google Maps
4. Managing Cookies
You can control or delete cookies through your browser settings.
Most browsers allow you to:
Block all cookies;
Accept only certain types;
Delete existing cookies;
Receive notifications before cookies are set.
For more information, visit www.allaboutcookies.org
.
Please note that disabling cookies may affect the functionality or performance of our website.
5. Consent
When you first visit our website, you will see a cookie consent banner.
By clicking “Accept” or continuing to browse, you consent to our use of cookies as outlined in this policy.
You can withdraw or change your cookie consent at any time by adjusting your browser settings or using the cookie management tool (if available).
6. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements.
Any updates will be posted on this page with an updated date.